Frequently Asked Questions

What does photo editing include?

Temperature/tint, exposure, contrast, highlight recovery, shadows, white/black clipping, saturation / hue / luminance and grain / noise reduction, cropping, and straightening.

Do you do a trial run?

Yes! We will edit 15 images for free to see if we are good fit for one another.

How do I send my files?

It's easy! You export your smart previews, previews and LR catalog. Zip it up. Send it via Smash. Smash is free and SO easy. You'll send and receive all images via that platform.

What is your turn around time?

January - May: 5-7 business days

June - December: 7-10 business days

Which version of LR do you need?

We work exclusively with the most current version of Lightroom Classic CC (desktop version).

How does payment work?

Invoices are sent out and can be paid by credit card or bank transfer.

What if I'm not satisfied with my order?

Satisfaction guarantee: we're not done editing until you feel it's ready to deliver to your client.

Do you accept rush orders?

Yes!
1 Day Rush - $250
2 Day Rush - $200
3 Day Rush - $125
5 Day Rush - $75