FAQ

 
sidneymorgan-68.jpg

What does photo editing include?

Temperature/tint, exposure, contrast, highlight recovery, shadows, white/black clipping, tone curve, saturation / hue / luminance and grain / noise reduction.

SidneyMorgan-3 (5).jpg

Do you crop and straighten?

Yes, we do. We have general rules (horizons level, cut out the videographer, etc) for both but ask for your personal preferences. Some photographers prefer to crop tighter, some have rules about feet being cut off, just let us know.

sidneymorgan-71.jpg

What is your turn around time?

January - April: 3-5 business days

May: 5-7 business days

June - August: 7-10 business days

August - December: 10 business days

SidneyMorgan-221.jpg

Which version of LR do you need? 

We work exclusively with the most current version of Lightroom Classic CC (desktop version). 

sidneymorgan-15280.jpg

How do I send my files?

It's easy! You export your smart previews, previews and LR catalog. Zip it up. Send it via WeTransfer. WeTransfer is free and SO easy. You'll send and receive images via that platform.

sidneymorgan-212.jpg

How does payment work?

Invoices are sent out when the gallery is completed and can be paid by credit card. For bulk clients, a cumulative invoice is sent out at the end of the month.

sidneymorgan-146 (1).jpg

Do you work with international clients?

Yes! We have a couple of clients in Canada and Australia.

BE1_1697.jpg

Do you accept rush orders?

Yes! It's $25 for orders 400 images or below, and $50 for anything above that! 

sidneymorgan-55 (1).JPG

What if I'm not satisfied with my order?

Satisfaction guarantee: we're not done editing until you feel it's ready to deliver to your client.

SidneyMorgan-2161.jpg

Do you use photoshop?

We do advanced photoshopping for $1/minute. View some samples, here

Thumbnail Betsi-1.jpg

Do you do a trial run? 

Yes! We will edit 15 images for free to see if we are good fit for one another. 

Still have questions? Please get in touch here.